What if I entered the wrong address?

Modified on Tue, 21 Nov, 2023 at 4:04 PM

If your customer entered the wrong address at checkout, you can still change it while we fulfill your order. As mentioned in our Terms of Service, once your order is out for delivery, we can’t guarantee the possibility of changing any information.

Sometimes, the local post can still deliver depending on the recipient address error. If they can’t deliver your shipment, they’ll return it to our facility. Then, you’ll need to confirm the changed address for reshipping the package within 30 days.

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